Frequently Asked Questions

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Yes, in order for us to meet needs for our current and prospective customers, you must schedule a phone or zoom consultation in advance before we begin services. You can do this by clicking on the "Consultation" tab. 

Yes, once invoice has been sent to you and payment has been received in full, you must schedule a new consultation for any additional add-ons, services, etc. 

Anything less than 20 is considered a small order. 

For small orders like custom graphics, please reach out to us at least  7 days before you would need your order. Please call us for LARGE events (such as weddings, corporates events etc.) We can provide you with a yes or no soon. 

Your payment covers the creation of the agreed-upon graphic or flyer design. This includes:

One initial concept or draft based on your brief. A set number of revisions (typically 2–3) as outlined in the initial agreement. Delivery of the final design in high-quality formats (e.g., JPEG, PNG, PDF).

Revisions requested after the project is marked as complete are not included in the original payment. These will incur an additional fee, depending on the complexity of the changes required.

Add an a 

Revisions start at:

• $25 per minor change (e.g., text edits, small adjustments).
• $50–$100 for significant revisions (e.g., layout adjustments, design element replacements).
• Expedited Revisions (within 1 business day): An additional $50 rush fee will be applied on top of the standard revision cost.

Simply email or message  or text me with:

• The original project details.
• The specific changes you would like to make.
  I will evaluate your request and provide a quote for the revision work, including any rush fees if applicable, before starting.

 To keep the process efficient, the number of revisions is limited to the amount agreed upon at the start (e.g., 2–3 revisions). Additional changes beyond this will be charged at the post-service revision rates. 

 Your satisfaction is my top priority. During the design process, I will work closely with you to ensure the design meets your expectations. However, refunds are not provided once significant design work has been completed. 

To avoid additional fees, please:

• Provide a clear and detailed brief at the start of the project.
• Communicate all feedback within the included revision rounds.

 You will receive the design in high-resolution formats suitable for both print and digital use.

• Full payment is required upfront for smaller projects.
• For larger projects, a 50% deposit may be requested, with the balance due upon project completion.
• Payment for post-service revisions, including rush fees, must be made before the work begins.

You can reach me via email or direct message to discuss future projects, additional services, or revisions. I aim to respond within 1–2 business days. 

 Yes, we ask that you do not include our photos or business in innappropiate or harmful enviorments on any platform. We may take photos for promotional purposes. Please sign a waiver agreeing to or declining permission for your location and children to be photographed. Unauthorized photos of our performers are not allowed.

 

 Our performers arrive professionally dressed, (or in company t-shirt if assisting performer) ready to entertain. We require a safe, clean, and respectful environment. Inappropriate behavior will result in immediate service termination without refund. 

 In the event of severe weather, we reserve the right to cancel or reschedulethe service for safety reasons. If the event is canceled due to weather, we will work with you to find an alternative date or issue a partial refund depending on the circumstances. 

 No animals are allowed at the event during our service. This is for the safety and comfort of our performers.  
 

 If you need the performer to stay beyond the scheduled time, an additional 1-hour fee will be applied to cover buffer time for other bookings.
 

 We reserve the right to immediately end services without a refund if the environment or guest behavior violates our policies.   

By booking, you agree to these terms and conditions.