Please reach us at info@ashbeedesignco.com if you cannot find an answer to your question.
Yes, in order for us to meet needs for our current and prospective customers, you must schedule a phone or zoom consultation in advance before we begin services. You can do this by clicking on the "Consultation" tab.
Yes, once invoice has been sent to you and payment has been received in full, you must schedule a new consultation for any additional add-ons, services, etc.
Anything less than 20 is considered a small order.
For small orders like custom graphics, please reach out to us at least 7 days before you would need your order. Please call us for LARGE events (such as weddings, corporates events etc.) We can provide you with a yes or no soon.
Your payment covers the creation of the agreed-upon graphic or flyer design. This includes:
One initial concept or draft based on your brief. A set number of revisions (typically 2–3) as outlined in the initial agreement. Delivery of the final design in high-quality formats (e.g., JPEG, PNG, PDF).
Revisions requested after the project is marked as complete are not included in the original payment. These will incur an additional fee, depending on the complexity of the changes required.
Add an a
Revisions start at:
Simply email or message or text me with:
To keep the process efficient, the number of revisions is limited to the amount agreed upon at the start (e.g., 2–3 revisions). Additional changes beyond this will be charged at the post-service revision rates.
Your satisfaction is my top priority. During the design process, I will work closely with you to ensure the design meets your expectations. However, refunds are not provided once significant design work has been completed.
To avoid additional fees, please:
You will receive the design in high-resolution formats suitable for both print and digital use.
You can reach me via email or direct message to discuss future projects, additional services, or revisions. I aim to respond within 1–2 business days.